Returns & Exchanges
At THACKER, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on unworn, tagged items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be emailed to you immediately upon approval.
Pack Your Items
Securely place your items in the original packaging with all tags attached and affix the prepaid shipping label to the outside of the box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing